Customers Rave Search Results

How To: Provide great customer service to your customers

In a bad economic environment, providing a great customer service experience is even more important than normal. Word of that great experience will spread via Twitter and Youtube, helping your business attract buzz without requiring it to spend cash on marketing. This video features a business technology expert explaining how to create a "wow" experience for your customers and use the ability to do so to improve your business.

How To: Use the Customer Portal feature in Axosoft OnTime 2008

OnTime 2008 Customer Portal enables you to invite customers and 3rd parties into the development conversation. Through controlled access they can submit bugs, feature requests and request help by intitiating their own support tickets. This installment from Axosoft's own series of video tutorials on the OnTime Project Management Suite will show you the power of Customer Portal.

How To: Make glow sticks with DEP, TCPO, sodium acetate & dye

If you prefer glow sticks over candles during a power outage, then this how-to is for you! Although glow sticks are used as temporary light sources, there are other applications for them. Divers use them for night diving, fisherman use them to catch swordfish, and the military uses them for light markers, along with infrared versions used in conjunction with night vision devices. But with all these handy uses for glow sticks, the most popular is — recreational use, like dancing at raves, some...

How To: Improve your company's customer service

If you own your own business, no matter how efficient it is, you probably field complaints from customers. Dealing with these complaints, and using the information therein to improve your company, can be stressful and challenging. This video features a business expert outlining some simple advice for ways that you can improve the efficiency of you customer support process.

How To: Develop a competitive advantage

In this video, we learn how to develop a competitive advantage. A competitive advantage answers the question "what are you best at." You just need to better than your competitors at what you do in delivering value to your customers. Think about why your customers buy products from you. If you have the competitive advantage clearly identified, it will get you the customers that you want and keep the customers that you have. Put the competitive advantage together by thinking about the company n...

How To: Make honey & sesame seed chicken

Watch this video to learn how to make a basic honey and sesame seed chicken. This delicious dish will be generating raves around the dinner table. Ingredients: A plate of sesame seeds Dark soy sauce Blossom honey Vegetable oil five pieces of skinless chicken Fresh coriander for garnish Put a frying pan onto the stove top on high. Mix in a bowl stirs equal amounts of dark soy sauce, honey and vegetable oil to make a sticky marinade. The vegetable oil stops the honey from burning. Add in chicke...

How To: Make seven layer dip

Hetal and Anuja from Show Me the Curry! take a step away from their usual Indian cuisine to show you how to make a delicious Mexican-style seven-layer dip. Choose the serving dish. For large parties a decorative bowl is suggested; otherwise, you can make individual servings in a margarita glass. For the first layer, spread refried beans in the bottom. Make this a thick layer as it is the most substantial part of the dip. The second layer is guacamole; spread this over the top of the refried b...

How To: Utilize iPhone "freemium" strategies to profit

With the spread of smartphones and free online games, the "Freemium" model of product distribution and monetization has become prevalent over the last several years. At it's essence, it is handing out software products for free and then allowing customers to pay for in-software services using microtransactions. This video features some businessmen who do business in iPhone apps discussing how they use "Freemium" systems in their apps to make the most money possible while providing great servi...

How To: Create a website and improve web presence

When you need a website to showcase your product or service, it can be quite confusing. Follow these easy steps to gather everything you need to have a successful website. Start your search for a domain name in the domain name registrar. (Example: www.companyname.com) Rent space from a hosting company to hold the files for your website. Set up an email account for your company. Create the content for your website (example: products, prices, services, etc). Get internet security to protect sen...

How To: Find your public IP address & use dynamic DNS

In this video from apexcctv we learn how to find your public IP address and then use dynamic DNS to keep it updated in regards to your security needs. If you go to Whatismyip.com you will see your IP address. You can also go to Google and search for "find my IP address." A service called Dynamic DNS keeps track of your customers IP address. It will map a name to an IP address. Static DNS entries do not change. To set up DNS you can go to CCTV tutorials on the ApexCCTV website. You should set ...

News: Verizon Caves to Demand for Unlimited Data Plans, Makes Customers Happy

Verizon has long been king in the wireless provider market, but recently it has had to step up its game in the data department. A limited data plan — with supposedly superior service — was no longer cutting it for customers. Many of whom left to take up the sweet, sweet offers of competitors like Sprint and T-Mobile. This past fiscal year, Verizon had a net loss of customers in the first quarter. Something that has never happened to them before.

How To: Get your official SAT score from College Board online

The SATs are a very valuable college entrance test and could determine if you're accepted or denied to your favorite university. So, once you've learned to ace the SATs and have already taken your test, get your scores as soon as they're out! Don't sit in dreaded anticipation— go to College Board and get your SAT test results now!

News: Google's Daydream May Materialize in Just Two Weeks

We've heard a bit about Google Daydream—the new smartphone-based virtual reality platform that is supposed to provide a markedly better experience than Cardboard—but don't really know what it'll look like. Engadget claims we could find out in just a couple of weeks, since Android Nougat is already out, a necessary component of Daydream.

How To: Keep Comcast from Using Your Router as a Wi-Fi Hotspot

In a era where cyber security is becoming increasingly important, Comcast has decided to use its customers' routers to provide hotspot access to the public. A new program, outlined by Dwight Silverman over on the Houston Chronicle website, seeks to provide Xfinity customers with city-wide Wi-Fi hotspots by using, well...other customers' wireless routers.

How To: Bring the Classic Start Menu Back in Windows 8

Microsoft's most anticipated OS has finally arrived, and there's no doubt that all of you out there who snagged a copy of Windows 8 are excited to see what's new. But while Windows 8 has received plenty of rave reviews, some users are upset about one controversial change—the missing Start menu. The implementation of the new Metro interface has rendered the old Start menu unnecessary, but some folks just want what they're used to. If you're one of those users who wants the classic Start menu i...