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How To: Customize LED Alerts for Specific Notifications on Your Samsung Galaxy Note 2 (No Root Required)

While the Samsung Galaxy Note 2 has an integrated LED for notifications, it only works for a few things, like charging and low battery, and it only flashes two main colors (red and blue) when the screen's off. As someone that usually has their phone on silent or vibrate, it's hard to tell when I receive important messages or notifications. Sure, I could set a specific vibration or ringtone for individual apps, but that can quickly get annoying and distracting, especially at work or school.

How To: Provide great customer service to your customers

In a bad economic environment, providing a great customer service experience is even more important than normal. Word of that great experience will spread via Twitter and Youtube, helping your business attract buzz without requiring it to spend cash on marketing. This video features a business technology expert explaining how to create a "wow" experience for your customers and use the ability to do so to improve your business.

How To: Sell stuff at a flea market

Selling stuff at the local flea market sounds easy enough, but it isn't anything like having a yard sale. There's a lot more to it that just getting rid of your junk, and the biggest things are being licensed and having a sales tax number. Flea market vendor may not be your first career choice but, like many, you may find it’s a lucrative full-time job or a profitable and fun sideline.

How To: Use the Customer Portal feature in Axosoft OnTime 2008

OnTime 2008 Customer Portal enables you to invite customers and 3rd parties into the development conversation. Through controlled access they can submit bugs, feature requests and request help by intitiating their own support tickets. This installment from Axosoft's own series of video tutorials on the OnTime Project Management Suite will show you the power of Customer Portal.

How To: Extract the word that occurs most frequently in Excel

New to Microsoft Excel? Looking for a tip? How about a tip so mind-blowingly useful as to qualify as a magic trick? You're in luck. In this MS Excel tutorial from ExcelIsFun, the 592nd installment in their series of digital spreadsheet magic tricks, you'll learn how to extract word that occurs most frequently from a column of survey results that contain customer preferences for a product using the INDEX, MATCH, MAX and COUNTIF functions. This is a way to get the MODE for data that is made up ...

How To: Get personalized traffic reports with Ford SYNC

Knowing what traffic lies ahead is detriment to getting home on time. If you get stuck in a traffic jam or road construction, then the only thing you gain is frustration. But with Ford's new SYNC system, you can get up-to-date real-time traffic reports for your local area or specific drive home. Real-time traffic reports help keep you posted on construction, accidents, and other accidents in your commute. You just need to set up some simple preferences on your online owner's account.

How To: Call 911 using Ford SYNC

If it's an emergency, sometime you just don't have enough time or energy to pick up your mobile phone and call 9-1-1. Sometime you just can't move and the only thing still working is your mouth. Ford's new SYNC system provides an option for hands free 911 Assist. In a crash involving airbag deployment, 911 Assist places a call directly to a 911 operator. Your bluetooth phone must be on and stored somewhere inside the vehicle.

How To: Pair your bluetooth phone to Ford SYNC

Sometimes pairing your mobile phone with your car is a difficult and unwritten chore to accomplish. But now with Ford's new SYNC system, you can easily pair your cell phone. It's as easy as pressing the Phone button. Let it search for already stored bluetooth devices, and if none are stored, simply press the Arrow buttons until you see the Add Bluetooth Device option. It's that easy!

How To: Use audible texting features with Ford SYNC

Texting is one of the biggest problems in automobiles today. It's very dangerous and distracting. Ford's new SYNC system makes texting safe for everyone, with audible texting. If you receive a text message on your mobile phone, SYNC can read the message to you out loud with the touch of a button. It can even translate LOL and smiley faces. See how!

How To: Customize your Ford SYNC online user account

Customizing your user account online for Ford's new SYNC system is a cinch. Simply go to the website and customize news and sports, vehicle health reports, and your personal favorites. You can even start out by adding your favorite destinations for turn-by-turn directions later. Learn how to customize your Ford SYNC online user account.

How To: Use turn-by-turn navigation with Ford SYNC

Turn-by-turn navigation is easy with Ford's new SYNC system. Cities, businesses, your favorite places - name your destination and SYNC returns with your turn-by-turn directions. To add your favorite locations, you simply need to visit your owner account online, then you're ready to find your favorite directions, or any other directions needed.

How To: Keep Comcast from Using Your Router as a Wi-Fi Hotspot

In a era where cyber security is becoming increasingly important, Comcast has decided to use its customers' routers to provide hotspot access to the public. A new program, outlined by Dwight Silverman over on the Houston Chronicle website, seeks to provide Xfinity customers with city-wide Wi-Fi hotspots by using, well...other customers' wireless routers.

How To: Improve your company's customer service

If you own your own business, no matter how efficient it is, you probably field complaints from customers. Dealing with these complaints, and using the information therein to improve your company, can be stressful and challenging. This video features a business expert outlining some simple advice for ways that you can improve the efficiency of you customer support process.

How To: Develop a competitive advantage

In this video, we learn how to develop a competitive advantage. A competitive advantage answers the question "what are you best at." You just need to better than your competitors at what you do in delivering value to your customers. Think about why your customers buy products from you. If you have the competitive advantage clearly identified, it will get you the customers that you want and keep the customers that you have. Put the competitive advantage together by thinking about the company n...

How To: Utilize iPhone "freemium" strategies to profit

With the spread of smartphones and free online games, the "Freemium" model of product distribution and monetization has become prevalent over the last several years. At it's essence, it is handing out software products for free and then allowing customers to pay for in-software services using microtransactions. This video features some businessmen who do business in iPhone apps discussing how they use "Freemium" systems in their apps to make the most money possible while providing great servi...

News: Why Help?

When stories are told about people in need, the ones with happy endings include the details of someone that produced an action that caused the people in need to be better off than before. Do we have to wait for the identification of a need? Could we on purpose just plan to present products and services that cause our customers and client to see an improvement in their circumstances just because of the business interchange with an owner manager of purpose? The fair exchange of products or serv...

How To: Find your public IP address & use dynamic DNS

In this video from apexcctv we learn how to find your public IP address and then use dynamic DNS to keep it updated in regards to your security needs. If you go to Whatismyip.com you will see your IP address. You can also go to Google and search for "find my IP address." A service called Dynamic DNS keeps track of your customers IP address. It will map a name to an IP address. Static DNS entries do not change. To set up DNS you can go to CCTV tutorials on the ApexCCTV website. You should set ...

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