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How To: Make Companies Call You Back Instead of Waiting on Hold

Getting on the phone for customer service can be extremely frustrating. First you've got to find the correct phone number for your region (good luck trying to get customer service from a sales department), then you have to listen to the annoying automated system to navigate your way to the department you want. More often than not, you'll be stuck with some elevator music while you wait to speak to an actual human.

How To: Use the new HTC Inspire AT&T Android phone

The HTC Inspire is a $99 4G-capable Android handset with a 4+ inch touchscreen. Really? That's pretty awesome. If you're an AT&T customer or thinking about switching to them, check out this video review and guide to the phone to learn all about it. Also check it out if you've already taken the plunge and want to get to know the phone faster.

How To: Landscape the entrance area to a business

When customers come to your place of business, you want them to feel welcome and comfortable. In this video tutorial, Dave of Growing Wisdom discusses design principles to keep in mind when you're redoing the entryway to your business. For more and better information, and to get started redoing the entrance to your own business establishment, watch this landscaper's guide.

News: Why Help?

When stories are told about people in need, the ones with happy endings include the details of someone that produced an action that caused the people in need to be better off than before. Do we have to wait for the identification of a need? Could we on purpose just plan to present products and services that cause our customers and client to see an improvement in their circumstances just because of the business interchange with an owner manager of purpose? The fair exchange of products or serv...

How To: Log In to AT&T Online Account Management

AT&T Online Account Management portal for small business customers is a great place to manage a sea of information, BUT, it won't do you any good unless you know how to log in. This clear how-to shows you how to enter your AT&T username and password so you can manage your account online.

How To: Create an email form for customers with Adobe Dreamweaver CS5

In this clip, you'll learn how to create email web forms with Adobe Dreamweaver CS5. Whether you're new to Adobe's popular WYSIWYG HTML editor or a seasoned web development professional just looking to better acquaint yourself with the CS5 workflow, you're sure to be well served by this video tutorial. For more information, include detailed, step-by-step instructions, watch this free video guide.

How To: Find the average time between orders in an Excel sheet

New to Excel? Looking for a tip? How about a tip so mind-blowingly useful as to qualify as a magic trick? You're in luck. In this Excel tutorial from ExcelIsFun, the 371st installment in their series of digital spreadsheet magic tricks, you'll learn how to calculate the average time between customer orders by adding a new column to a data set with an IF function formula.

How To: Use notifications and alerts in Axosoft OnSite

This first installment from Axosoft's own series of video tutorials on the OnTime Project Management Suite is about Notifications and Alerts—the way OnTime communicates with your employees, your customers, and you about events that occur in your database. Get started using notifications and alerts in your own OnSite projects with this how-to.

How To: Scenarios for headers and footers in Word 2007

Adding a header or footer to your document is now much easier with Microsoft Office Word 2007 building blocks. In this tutorial, a Microsoft employee who uses Word himself demystifies the options and shows you exactly how to do it. The instructional video covers some common questions from customers, such as when to use a page number design versus a header or footer design, how to set up a cover page, and how margins and headers and footers work together.

How To: Mix a piña colada cocktail

It was on August 15, 1954, that Ramón "Monchito" Marrero Pérez first introduced the Piña Colada to the customers of the Beachcomber Bar at the Caribe Hilton in San Juan, Puerto Rico. To mix up a Piña Colada you will need a light rum, Coco Lopez coconut creme, heavy cream, pineapple juice, ice, and a blender. Watch this video beverage-making tutorial and learn how to mix a Pina Colada cocktail.