Improve your customer service by mastering the ABCs of customer service--attitude, business knowledge, and customer-oriented customer service--with expert training tips in this free online customer service training video series.
Learn how to deal with tough and abusive customers and how to enact good customer service with expert retail sales management advice in this free online customer service video series.
In a bad economic environment, providing a great customer service experience is even more important than normal. Word of that great experience will spread via Twitter and Youtube, helping your business attract buzz without requiring it to spend cash on marketing. This video features a business technology expert explaining how to create a "wow" experience for your customers and use the ability to do so to improve your business.
According to multiple users on Reddit, the Pixel and Pixel XL's camera can have some serious auto-focus issues if you're using a certain type of case with Google's new flagships. When the problem occurs, your camera app will refuse to settle on a focus point, making almost everything in the frame blurry. Redditor HeshoMike uploaded a video of the phenomenon, and you can see it in action here:
OnTime 2008 Customer Portal enables you to invite customers and 3rd parties into the development conversation. Through controlled access they can submit bugs, feature requests and request help by intitiating their own support tickets. This installment from Axosoft's own series of video tutorials on the OnTime Project Management Suite will show you the power of Customer Portal.
Bento is the Japanese style of pre-packed lunch that might be the most efficient and stylish lunch delivery system ever conceived. This video will teach you how the basics of making a Bento, and is the first video in a series on the topic.
For accepting payments on the go, try out the Square payment system. Square allows you to take your customer's credit cards as payment when selling your products out of food trucks, at events, or door-to-door. This guide will show you how to use Square to charge customers using their credit cards.
If you own your own business, no matter how efficient it is, you probably field complaints from customers. Dealing with these complaints, and using the information therein to improve your company, can be stressful and challenging. This video features a business expert outlining some simple advice for ways that you can improve the efficiency of you customer support process.
Thinking a nice workbench would make an excellent addition to your tool shed? Joe Truini from dannylipford.com shows you how to build a space saving, folding workbench for your garage or shop. Get your shed in shape with this excellent tutorial.
In this video, we learn how to develop a competitive advantage. A competitive advantage answers the question "what are you best at." You just need to better than your competitors at what you do in delivering value to your customers. Think about why your customers buy products from you. If you have the competitive advantage clearly identified, it will get you the customers that you want and keep the customers that you have. Put the competitive advantage together by thinking about the company n...
Follow along through the creation of a fictitious customer portal to learn about master pages, themes, membership, roles, site navigation, user profiles, and the Web Site Administration Tool in this ASP.Net video tutorial.
Apple has billed ARKit as a means to turn millions of iPhones and iPads into augmented reality devices. The refrain is similar for Kaon Interactive, a developer of product catalog apps for businesses.
Lowe's Home Improvement laid another brick in their augmented reality foundation with today's announcement of a new app for Tango-enabled smartphones.
With the spread of smartphones and free online games, the "Freemium" model of product distribution and monetization has become prevalent over the last several years. At it's essence, it is handing out software products for free and then allowing customers to pay for in-software services using microtransactions. This video features some businessmen who do business in iPhone apps discussing how they use "Freemium" systems in their apps to make the most money possible while providing great servi...
If there's one company that is a fan of the TrueDepth camera on Apple's iPhone X devices, it's the popular eyeglasses retailer Warby Parker.
In this video from apexcctv we learn how to find your public IP address and then use dynamic DNS to keep it updated in regards to your security needs. If you go to Whatismyip.com you will see your IP address. You can also go to Google and search for "find my IP address." A service called Dynamic DNS keeps track of your customers IP address. It will map a name to an IP address. Static DNS entries do not change. To set up DNS you can go to CCTV tutorials on the ApexCCTV website. You should set ...
Magnetic card readers can make e-transactions far simpler, especially for people who are running their own small business. You can also watch this video to learn about card writers, which can let you create your own magnetic cards (such as a membership card) to track your customers' activity.
The SATs are a very valuable college entrance test and could determine if you're accepted or denied to your favorite university. So, once you've learned to ace the SATs and have already taken your test, get your scores as soon as they're out! Don't sit in dreaded anticipation— go to College Board and get your SAT test results now!
When you need a website to showcase your product or service, it can be quite confusing. Follow these easy steps to gather everything you need to have a successful website. Start your search for a domain name in the domain name registrar. (Example: www.companyname.com) Rent space from a hosting company to hold the files for your website. Set up an email account for your company. Create the content for your website (example: products, prices, services, etc). Get internet security to protect sen...
If you're playing word association with the terms "augmented reality" and "automobiles," your first thoughts probably center on navigation displays in cars or virtual models of exotic vehicles.
Verizon has long been king in the wireless provider market, but recently it has had to step up its game in the data department. A limited data plan — with supposedly superior service — was no longer cutting it for customers. Many of whom left to take up the sweet, sweet offers of competitors like Sprint and T-Mobile. This past fiscal year, Verizon had a net loss of customers in the first quarter. Something that has never happened to them before.
Apple made headlines last month when it announced it would acquire the popular application Workflow. Now, the company should be making waves again with the news that they will reimburse customers who purchased the app.
This excellent tutorial shows you how easy it is to make a crowd out of a few people. Using the Trapcode plug-in particular, Mike Goedecke from the design firm Belief, teaches us how to do it. Turn a small group into a mass of people.
Wearables startup North has made a smart move to get its Focals smartglasses into the hands of more consumers.
With the first pop-up showroom for North's Focals smartglasses opening its doors next week, customers are now able to purchase the smartglasses at a drastically lower price tag.
Fast-casual burger restaurant Bareburger expects to soon replace all of its paper menus with 3D models of its burgers and other items rendered in augmented reality, but for now, the company is preparing some rather interesting limited AR interactions.
T-Mobile continues to make waves in the U.S. wireless market behind CEO John Legere's UnCarrier program. At the latest installment in a series of industry-challenging announcements, Uncarrier 5.0 unveiled Test Drive. The new program is set to allow would-be customers to try out the "latest generation" iPhone for seven days on T-Mobile's network without any financial commitments.
In a era where cyber security is becoming increasingly important, Comcast has decided to use its customers' routers to provide hotspot access to the public. A new program, outlined by Dwight Silverman over on the Houston Chronicle website, seeks to provide Xfinity customers with city-wide Wi-Fi hotspots by using, well...other customers' wireless routers.
Delicious with or without saffron, this Kurdish-influenced side dish is an excellent alternative to rice. Saffron couscous is wonderful served warm, or at room temperature. Delicious with roasted lamb, it's also excellent with your favorite fish. Watch this how to video to learn how to cook saffron couscous.
In this episode of Gopher Haul you'll learn how to get new customers for your lawn care business and new ways to distribute business flyers.
Lateral lifts are an excellent exercise because they tone multiple parts of the body at the same time, saving you workout time if you're busy and offering excellent results. By lifting your arms out laterally from resting position while holding a weight, you're strengthening your biceps, triceps, forearms, shoulders, and pectorals. That's a pretty big result for such a simple move.
If you're hungry for pizza and ordering from Domino's in Australia, you can now see what your pie will look like in augmented reality before placing your order.
If you're on T-Mobile, you've probably had a rough morning. Reports are coming in saying that the carrier's LTE network is down in cities throughout the country.
Ask anyone that works on the development of driverless vehicle technology and there is a very good chance that AutonomouStuff will have supplied something to their project.
If you're a loyal Nokia customer and proud owner of their N900 smartphone, you may be wondering how to get the most out of it since there's so much more info out there about Android and iOS platform devices. This video will show you how to download custom wallpapers, use tethering, free up RootFs, and change the LED pattern on your N900, among other things.
Learn the basics of video editing in this funny and informative clip from Vimeo's excellent Video 101 series of tutorials. This video provides a handy overview of the steps involved in editing video, including transferrring footage, organizing clips into video bins, editing using the timeline, trimming the footage & using transitions, saving frequently, and exporting videos to be viewed on various sites with various compression settings.
Learn the basics of shooting videos in this video. This funny and informative video from Vimeo's excellent Video 101 series of tutorials demonstrates the importance of things like always carrying extra batteries, holding on to the subject for at least 5 seconds, using the rule of thirds to compose the shots, and planning the shots ahead of time.
Now that you've imported your footage into Windows Live Movie Maker, you're ready to edit it. A good first step is to trim the beginning and end points of the individual clips that will go on to make up your movie. This clip from Vimeo's excellent Video 101 series of video tutorials will teach you how to do precisely that.
Ready to edit your footage in Windows Live Movie Maker? First, you'll need to move the individual clips from your camera to your computer. This installment in Vimeo's excellent Video 101 series of covers all of the basics—connecting your camera, copying the files over and, finally, importing them into your video editor of choice.
Charcloth is basically charred cloth (surprisingly enough) that doubles an an excellent tinder source for starting fires. This video will show you how to easily make charcloth out of an old t-shirt, a metal tin, and a fire. Now you'll be able to start fires much more easily at home and in the bush.
