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How To: Use Business Chat on Your iPhone to Securely Interact with Companies via iMessage

Apple first announced Business Chat, a new way for customers to communicate with companies, at WWDC 2017. While Business Chat did not arrive with the initial release of iOS 11, Apple pushed it out in iOS 11.3 so companies can offer customer service in a whole new way, and it works pretty much the same in iOS 12 and higher as it did back then.

News: Ford Appoints Self-Drive Chief as CEO

After Ford's CEO Mark Fields' three-year tenure failed to keep up with the driverless industry and resulted in a 40% drop in shares since Field's took over in 2014, Ford is going in a new direction. Jim Hackett, who was previously chairman of Ford's self-driving division, has succeeded Fields as the company's new CEO.

News: OnePlus 3T 128 GB May Be Discontinued

UPDATE: It was previously reported that the OnePlus 3T 128 GB in Gunmetal would be discontinued. GSM Arena received an official rebuttal from the company which noted that the phone is not discontinued, but rather, out of stock. Though, it seems like the company has more of a problem keeping track with what its reps report, rather than its phone supply.

Brief Reality: Industries Are Flocking to Augmented Reality

While the technology continues to mature, businesses from various industries continue to adopt augmented reality to improve the efficiency of business processes. In this edition of Brief Reality, as conference season continues, we see examples of augmented reality applied to logistics processes and marketing of industrial supplies, as well as the topic of discussion at another trade show.

How To: Make Companies Call You Back Instead of Waiting on Hold

Getting on the phone for customer service can be extremely frustrating. First you've got to find the correct phone number for your region (good luck trying to get customer service from a sales department), then you have to listen to the annoying automated system to navigate your way to the department you want. More often than not, you'll be stuck with some elevator music while you wait to speak to an actual human.

How To: Watch Asteroid 2012 DA14 Zoom Past Earth Today

Earlier today, a meteorite flew over the Chelyabinsk region of Russia, triggering a shock wave that injured hundreds of people and caused damage to buildings and vehicles in the area. Witnesses describe seeing a bright ball of light streak through the sky followed by a loud boom as the 10-ton meteorite entered the Earth's atmosphere and exploded.