How To: Use PureChat with Axosoft OnTime 2008
PureChat 2008 ships with an OnTime plug-in that allows you to quickly turn live web chat conversations into defects, feature requests, incidents or tasks in OnTime -- with just a few mouse clicks!
PureChat 2008 ships with an OnTime plug-in that allows you to quickly turn live web chat conversations into defects, feature requests, incidents or tasks in OnTime -- with just a few mouse clicks!
This installment from Axosoft's own series of video tutorials on the OnTime Project Management Suite focuses on how you can see the history of your defects, features, tasks, and incidents, as well as project wiki pages. For more information, as well as to get started using the history and audit trails features in Axosoft OnTime 2008, take a look.
Remote Server is a very handy tool for users wishing to utilize OnTime Windows and OnTime VS.Net without having direct access to SQL Server. This installment from Axosoft's own series of video tutorials on the OnTime Project Management Suite covers Remote Server in detail and how to set it up. Take a look.
Custom fields are a great asset to OnTime, and there are several different ways that you can use them. This installment from Axosoft's own series of video tutorials on the OnTime Project Management Suite covers creating and using custom data inside projects. Take a look.
The User Dashboard in OnTime is a great way to look at items across types and edit them. See how to view and search through data regardless of its type (Defect, Feature, Task, Incident) by taking advantage of the User Dashboard. For detailed instructions on using the dashboard, watch this installment from Axosoft's own series of video tutorials on the OnTime Project Management Suite.
One great feature of OnTime 8.1 is the ability to add color schemes to the main grids of OnTime Windows and OnTime Web. This installment from Axosoft's own series of video tutorials on the OnTime Project Management Suite covers how to activate this functionality to allow color changes for items based on their Priority, Status, Severity, and Workflow.
OnTime 2008 Customer Portal enables you to invite customers and 3rd parties into the development conversation. Through controlled access they can submit bugs, feature requests and request help by intitiating their own support tickets. This installment from Axosoft's own series of video tutorials on the OnTime Project Management Suite will show you the power of Customer Portal.
There are two different methods of Authentication in OnTime, and each method has two different ways that the authentication can take place. In this installment from Axosoft's own series of video tutorials on the OnTime Project Management Suite you'll learn about these forms of authentication.
Did you know that OnTime includes tools to help you backup and restore your OnTime database? This installment from Axosoft's own series of video tutorials on the OnTime Project Management Suite covers the basics of restoring and backing up a database through the OnTime system. Take a look.
Worklogs are the time sheets of OnTime. They help track the time your developers spend working on bugs and features, or the time that tech support staff work on incidents. There are several ways to interact with worklogs and this installment from Axosoft's own series of video tutorials on the OnTime Project Management Suite covers them in detail.
Did you know that field templates can be applied two different ways? And that the two "edit" buttons on the main interface tie directly into how these field templates are used? This installment from Axosoft's own series of video tutorials on the OnTime Project Management Suite discusses these topics and how to control such permissions through security roles.
Need some help getting started running reports? This installment from Axosoft's own series of video tutorials on the OnTime Project Management Suite covers the basics of running reports and sending data to those reports. Did you know there are four ways you can manipulate what data is sent to a report without any direct report customization? Take a look!
This installment from Axosoft's own series of video turoials on the OnTime Project Management Suite is for new users who want to see custom fields in action. Watch this video to see the usage of custom fields inside field templates.
Filters are a powerful mechanism in OnTime used for searches and other forms of data manipulations. In this installment from Axosoft's own series of OnTime Project Management Suite video tutorials, you'll focus on the simplest application of filters: searching data in your main grid in OnTime 2008.
This first installment from Axosoft's own series of video tutorials on the OnTime Project Management Suite is about Notifications and Alerts—the way OnTime communicates with your employees, your customers, and you about events that occur in your database. Get started using notifications and alerts in your own OnSite projects with this how-to.
Have you recently switched to an Apple computer? This video how-to demonstrates three helpful techniques to make your transition from PC to Mac as smooth as possible. Specifically, this tutorial addresses workflow management and keyboard shortcuts. For more information, as well as to get started acclimating to your new operating system, take a look at this OS X tutorial.
New Gmail users often have trouble figuring out how to create, manage and send email to "groups." This video tutorial demystifies the process, presenting simple, easy-to-follow instructions for using Gmail's endlessly useful group management features. For more on using groups in Gmail, take a look!
Whether you're using your server for a work group, small business or large organization, Mac OS X Leopard Server offers a number of great applications that will help you manager your server. In this video tutorial, you'll learn how to use server administration tools to manage your server directly or remotely. For more information on server management in Leopard Server, watch this video tutorial.
Interested in teaching an online course using your own server but can't quite figure out how to install everything you'll need? This video demonstrates how to install Moodle, the free, open source course management utility, to your server via the Webmin interface. For step-by-step instructions, take a look.
Interested in teaching an online course using your own server but can't quite figure out how to install everything you'll need? This video demonstrates how to sinstall the PHP GD Library for Moodle, the free, open source course management utility, via SSH. For exhaustive, step-by-step instructions, take a look.
Interested in teaching an online course using your own server but can't quite figure out how to configure everything? This video demonstrates how to adjust folder settings within Moodle, the free, open source course management utility, via the Webmin interface. For step-by-step instructions, take a look.
Interested in teaching an online course using your own server but can't quite figure out how to install everything you'll need? This video demonstrates how to install Moodle, the free, open source course management utility, to your server via the Webmin interface. For step-by-step instructions, take a look.
STake a look at this instructional video and learn how to organize and gather information with OneNote 2007 from Microsoft. Microsoft Office OneNote 2007 is an easy-to-use note-taking and information-management program where you can capture ideas and information in electronic form. Insert files or Web content in full-color, searchable format or as icons that you can click to access.
In this instructional pruning video, Stephen Hayes of Fruitwise Heritage Apples prunes "shoots," or the leave-offs of past years' growth of the Egremont Russet apple tree. He uses secateurs, or pruning shears, and emphasizes the need for balance and fruit bud management. Watch as Stephen prunes a mature Egremont Russet and learn some instructional apple tree pruning tips.
Learn proper color management technique and calibrate your monitor to your printer and vice versa in Photoshop.
Screencast video tutorial of the setup and installation of Joomla! content management system using the WAMP stack method and the JumpBox method.
Using Excel 2007 to create a Gantt chart--a popular project management tool.
In this video, Ask the Techies explain: •How to insert video into a PowerPoint presentation on both Macs and PCs and how to avoid cross-platform snags. Using Photoshop’s extraction tool to extract a face out of one document and insert into another. •Gettings songs onto an iPod including using the iTunes music store and digital rights management.
This tutorial shows you how to use an Excel to create a project management Gantt chart. There is no default for this, but you can customize a stacked bar chart to do the job.
In your Windows XP or Vista computer the hard drive contains only a single partition by default. Partitioning hard drive helps to easily manage you data by segregating them into different drives. You can partition a single drive into multiple logical drives. You can also delete the partitions. First go to the start menu and go to the Computer button. Right click on it and select the Computer Management option. In the Computer Management window, at the left hand side select storage and select ...
Changing the drive letter is necessary for reassigning hard drives. This straightforward tutorial breaks down the steps for performing this simple computer-housekeeping task.
We know our Null Byte readers would like to see some iPhone-hacking scenarios on the site soon, but until we get some of those up, we understand that some of you actually use an iPhone as your primary phone. If that's you, and you would like an easier way to get information from point A (your iPhone) to point B (your computer) and vice versa, there's an all-in-one tool that can help.
Tax season is always stressful, especially for entrepreneurs and small business owners. Rather than wait until March to get your finances in order every year, learning how to keep track of your expenses is a valuable skill that saves you and your business time, money, and plenty of anxiety.
There may be many third-party file managers for Android to choose from, but until now, Google offered no proprietary option. Enter 'Files Go,' which, while initially anticipated for December, is now available for you to try.
In any project management career, there is no such thing as a person who knows everything for each project. Many times, those who got too much confident with their jobs fail because they were not able to make things clear before and during the project implementation.
In this 14th video in a series about JAVA game development, "thenewboston" (Bucky Roberts) explains how to redefine your screen to avoid annoying flickering. Flickering in JAVA games often occurs because of time lags as the viewer watches the computer draw a new screen, pixel by pixel. Pre-installed code in JAVA can be used to eliminate this problem by taking advantage of "Buffering" and "Page Flipping". These functions permit you to delay the composition of a new screen until it is finished,...
UUNICEF Youth Adviser Joel takes lessons in Patois (the Jamaican language) from a young man. The language lesson includes how to say "hello, how are you?" "that girl is good-looking" and "see you later".
Bed bugs are parasites not yet known to spread disease — but they cause plenty of irritation. As scientists and landlords search for new ways to deal with the pests, a new study examines how we can deter bed bugs without so many chemicals.
Android enthusiasts have their own opinion as to whether you need antivirus software on an Android device. This debate will never end, provided that Android malware is in existence. This guide is not here to say, "Yes, you need antivirus," or "No, you don't." It's to give you all the facts, so that you can make a decision as to whether or not you need antivirus on your Nexus.
This video demonstrates how to set your Mac up to accept VNC connections.First we open up the "system preferences". Double click on Sharing and then go down to remote management and check this. We can see some options . Check the options Open and quit the application, Change settings, Delete and replace items, Send text messages, Restart and shutdown and Copy items. Then select "OK". Over here we can see "allow access for" and check "only these users". Remote management is now On. We can mana...