In this next serious and important tutorial, you'll be taking a look at how to defuse or prevent any voilence from occuring in the workplace. This can range from a fist fight with a customer to an armed robbery. You'll find out what you need to do in order to stay alive and make sure that no one gets hurt.
One thing that irks everyone, customer and seller, is fraud. And if you have an e-store, you're unfortunately going to come across some credit card fraud. There are some ways for you to protect yourself, your company and your customers from credit card fraud, and Volusion has five tips for you. From picking the correct e-commerce provider for your store, watching up for unusual large orders, to how to be proactive and avoid any case of fraud.
Learn how to deal with tough and abusive customers and how to enact good customer service with expert retail sales management advice in this free online customer service video series.
Improve your customer service by mastering the ABCs of customer service--attitude, business knowledge, and customer-oriented customer service--with expert training tips in this free online customer service training video series.
How much privacy are you getting as an AT&T customer? With the recent leaks confirming the National Security Agency's surveillance on AT&T users, and the ongoing trial of Jewel v. NSA, it seems not much at all.
In a bad economic environment, providing a great customer service experience is even more important than normal. Word of that great experience will spread via Twitter and Youtube, helping your business attract buzz without requiring it to spend cash on marketing. This video features a business technology expert explaining how to create a "wow" experience for your customers and use the ability to do so to improve your business.
OnTime 2008 Customer Portal enables you to invite customers and 3rd parties into the development conversation. Through controlled access they can submit bugs, feature requests and request help by intitiating their own support tickets. This installment from Axosoft's own series of video tutorials on the OnTime Project Management Suite will show you the power of Customer Portal.
For accepting payments on the go, try out the Square payment system. Square allows you to take your customer's credit cards as payment when selling your products out of food trucks, at events, or door-to-door. This guide will show you how to use Square to charge customers using their credit cards.
If you own your own business, no matter how efficient it is, you probably field complaints from customers. Dealing with these complaints, and using the information therein to improve your company, can be stressful and challenging. This video features a business expert outlining some simple advice for ways that you can improve the efficiency of you customer support process.
According to multiple users on Reddit, the Pixel and Pixel XL's camera can have some serious auto-focus issues if you're using a certain type of case with Google's new flagships. When the problem occurs, your camera app will refuse to settle on a focus point, making almost everything in the frame blurry. Redditor HeshoMike uploaded a video of the phenomenon, and you can see it in action here:
In this video, we learn how to develop a competitive advantage. A competitive advantage answers the question "what are you best at." You just need to better than your competitors at what you do in delivering value to your customers. Think about why your customers buy products from you. If you have the competitive advantage clearly identified, it will get you the customers that you want and keep the customers that you have. Put the competitive advantage together by thinking about the company n...
Follow along through the creation of a fictitious customer portal to learn about master pages, themes, membership, roles, site navigation, user profiles, and the Web Site Administration Tool in this ASP.Net video tutorial.
Google dropped its opposition to T-Mobile's Binge On service due to some favorable policy changes at the magenta carrier. From now on, YouTube and Google Play Movies will happily work with the feature. Binge On rolled out late last year, allowing many customers to receive unlimited video streaming at 480p. That's not a great offer if you care about video quality, but it's nice if you want to save money.
With the spread of smartphones and free online games, the "Freemium" model of product distribution and monetization has become prevalent over the last several years. At it's essence, it is handing out software products for free and then allowing customers to pay for in-software services using microtransactions. This video features some businessmen who do business in iPhone apps discussing how they use "Freemium" systems in their apps to make the most money possible while providing great servi...
In this video from apexcctv we learn how to find your public IP address and then use dynamic DNS to keep it updated in regards to your security needs. If you go to Whatismyip.com you will see your IP address. You can also go to Google and search for "find my IP address." A service called Dynamic DNS keeps track of your customers IP address. It will map a name to an IP address. Static DNS entries do not change. To set up DNS you can go to CCTV tutorials on the ApexCCTV website. You should set ...
Magnetic card readers can make e-transactions far simpler, especially for people who are running their own small business. You can also watch this video to learn about card writers, which can let you create your own magnetic cards (such as a membership card) to track your customers' activity.
Preventing S cracks in ceramic work can be simple when using these expert tips. Learn how to prevent S cracks with this free ceramics video series.
Apple has billed ARKit as a means to turn millions of iPhones and iPads into augmented reality devices. The refrain is similar for Kaon Interactive, a developer of product catalog apps for businesses.
Lowe's Home Improvement laid another brick in their augmented reality foundation with today's announcement of a new app for Tango-enabled smartphones.
The SATs are a very valuable college entrance test and could determine if you're accepted or denied to your favorite university. So, once you've learned to ace the SATs and have already taken your test, get your scores as soon as they're out! Don't sit in dreaded anticipation— go to College Board and get your SAT test results now!
When you need a website to showcase your product or service, it can be quite confusing. Follow these easy steps to gather everything you need to have a successful website. Start your search for a domain name in the domain name registrar. (Example: www.companyname.com) Rent space from a hosting company to hold the files for your website. Set up an email account for your company. Create the content for your website (example: products, prices, services, etc). Get internet security to protect sen...
If there's one company that is a fan of the TrueDepth camera on Apple's iPhone X devices, it's the popular eyeglasses retailer Warby Parker.
Any parent with a rambunctious child who may have at one point racked up a hefty bill on their Kindle or Android device can now breathe a sigh of relief. One, Jack Black has had it happen to him too, and two, Amazon will be refunding up to $70 million of in-app purchases made by children after downloading apps from the Amazon AppStore.
Wearables startup North has made a smart move to get its Focals smartglasses into the hands of more consumers.
With the first pop-up showroom for North's Focals smartglasses opening its doors next week, customers are now able to purchase the smartglasses at a drastically lower price tag.
If you're playing word association with the terms "augmented reality" and "automobiles," your first thoughts probably center on navigation displays in cars or virtual models of exotic vehicles.
Wegmans recently partnered with Instacart, an online grocery-delivery app, to bring your groceries right to you. The collaboration will begin in the suburbs around Washington, DC, and Wegmans plans to expand to other areas later on.
Verizon has long been king in the wireless provider market, but recently it has had to step up its game in the data department. A limited data plan — with supposedly superior service — was no longer cutting it for customers. Many of whom left to take up the sweet, sweet offers of competitors like Sprint and T-Mobile. This past fiscal year, Verizon had a net loss of customers in the first quarter. Something that has never happened to them before.
Apple made headlines last month when it announced it would acquire the popular application Workflow. Now, the company should be making waves again with the news that they will reimburse customers who purchased the app.
In case you didn't know, Google has an awesome app that gives you free money to spend on apps, games, movies, books, and virtually anything you can buy on the Google Play Store. The app is called Google Opinion Rewards, and all it asks in exchange for the Play Store credit is that you answer a few questions every now and then.
Netflix has become the subject of heavy buzz this week, and not due to the latest season of Daredevil (which gets two thumbs up, btw). The online video entertainment provider is drawing fire over its admission that it has been throttling video streams for its AT&T and Verizon customers for years.
HTC is one of the few OEMs that make it easy to unlock the bootloader on their devices. And while they do warn you that doing so voids your warranty, they don't tell you that it also prevents you from collecting promotions that come with their devices.
Check out this video to learn how to prevent your car from getting stolen or broken into. Part 1 of 2 - How to Prevent your car from getting stolen or broken into.
In this episode of Gopher Haul you'll learn how to get new customers for your lawn care business and new ways to distribute business flyers.
If you're hungry for pizza and ordering from Domino's in Australia, you can now see what your pie will look like in augmented reality before placing your order.
Fast-casual burger restaurant Bareburger expects to soon replace all of its paper menus with 3D models of its burgers and other items rendered in augmented reality, but for now, the company is preparing some rather interesting limited AR interactions.
If you're on T-Mobile, you've probably had a rough morning. Reports are coming in saying that the carrier's LTE network is down in cities throughout the country.
T-Mobile continues to make waves in the U.S. wireless market behind CEO John Legere's UnCarrier program. At the latest installment in a series of industry-challenging announcements, Uncarrier 5.0 unveiled Test Drive. The new program is set to allow would-be customers to try out the "latest generation" iPhone for seven days on T-Mobile's network without any financial commitments.
In a era where cyber security is becoming increasingly important, Comcast has decided to use its customers' routers to provide hotspot access to the public. A new program, outlined by Dwight Silverman over on the Houston Chronicle website, seeks to provide Xfinity customers with city-wide Wi-Fi hotspots by using, well...other customers' wireless routers.
New to Windows? No problem... here's a beginner's video tutorial that will teach you how to prevent cut, paste, copy, and delete on Windows files.
