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How To: Write an effective letter of complaint

Step1. Make sure you get your facts straight. Note down the dates, names, and numbers, what was said etc while talking over the phone. It is also essential that when you present your letter of complaint that it is chalked full of facts so that when it reaches a decision maker you may get justice properly. Do not write a novel that is 30 pages. Keep it short and write in bullets. Remember that they are interested in facts only.

How To: Design for multiple browsers

James Williamson for Lynda demonstrates designing for multiple browsers. The most frustrating aspects of web design is constantly dealing with the settle and some times not so settle differences in browser rendering. While they moved to a standard spaced, CSS control presentations has made life infinitely easier for web designs. Dealing with bad browser behavior is one of most unfortunate side effects. All browsers render our pages same because each browser reads and renders the HTML and CSS ...

News: Leaked Image Suggests the Sony Xperia Z2 May Be Headed to Verizon

The international hit Xperia Z2 may be headed to Verizon if a posted, and quickly erased, image is any indication. Take this information with a grain of salt—I certainly am—but this could be Sony's entrance into the non-GSM realm. The image above was posted to Sony's Xperia Google+ page, and very quickly removed. Compared to the Z2 that's currently on the international market (below), we can see that not only has the Sony logo shifted to the bottom, but a Verizon logo rests squarely along the...

News: Baidu Teams Up with Leading Chinese Tier-Ones for Driverless

Baidu signed a cooperation agreement on June 7, the first day of the CES Asia conference, with multiple companies in the autonomous vehicles industry. The companies listed in the press release include Desay SV, United Automotive Electronics, and Hangsheng Electronics, as well as possibly additional auto manufacturers. Baidu plans to "jointly develop" upcoming intelligent driving production plans.

News: Sony's New Xperia Comes with the Best Selfie Camera Ever

Sony just announced a new phone in its Xperia line that is equipped with what is quite possibly the finest front-facing smartphone camera ever. Dubbed the Xperia XA Ultra, the handset features a 16 megapixel "selfie" shooter with optical image stabilization to give you crisp, blur-free selfies even in low light. The front camera is also gesture-activated, starting a timer when you raise your hand; This should help keep your hand a bit steadier as the phone won't wobble as you tap the shutter....

How To: Open a New Gmail Account

Gmail is a free, advertising-supported email service provided by Google. Users may access Gmail as secure webmail, as well as via POP3 or IMAP4 protocols. Gmail initially started as an invitation-only beta release on April 1, 2004 and it became available to the general public on February 7, 2007, though still in beta status at that time. The service was upgraded from beta status on July 7, 2009, along with the rest of the Google Apps suite.

How To: Change Siri's Voice from Female to Male in iOS 7 on Your iPhone

While there were many highlights during Apple's keynote address at WWDC this year, the new advancements to the sassy personal assistant Siri in iOS 7 were amongst the most talked about—and something I was eager to test drive myself. Currently, there are ways to improve Siri in iOS 6, like making her play Spotify music or adding more commands, but those aren't easy tasks.